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SHIPPING POLICY

  • DOMESTIC SHIPPING

    • We ship to all locations across India. Orders are dispatched within 3 business days.

    • We provide shipment updates from the time an order is dispatched

    • Estimated delivery time is between 7 to 10 business days.

    • Total shipping charges vary between a minimum of ₹50 and a maximum of ₹200. Shipping charges will be calculated at checkout (charges are based on the total purchase value of the order).​

    • We offer FREE Shipping across India for orders with value above ₹2500

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  • INTERNATIONAL SHIPPING​

    • We ship worldwide. International orders are shipped ​within 7 business days.

    • Shipping charges are calculated at checkout.

    • Estimated delivery time varies from 15 to 45 days depending on the destination country

    • Most of our shipments do not attract custom duties, however based of the laws of the destination country if import taxes/duties are levied, it will responsibility of the buyer to pay these taxes/duties.

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RETURN POLICY

We try our best to ensure that the products delivered to you are in perfect condition. We will provide free of cost replacement along with pick-up for the following conditions:

  1. Incorrect product received: You ordered for product A and received product B, you ordered for Small size and received a Large sized product

  2. Product received in damaged condition

  3. T-shirt size ordered does not fit

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To initiate an exchange please intimate us on e-mail (orders@pashoopakshee.com) or message us on WhatsApp (+91 81042 74656) within 7 days of receiving the order and follow the steps below:

  1. Send us photographs of the incorrect or damaged product on WhatsApp or e-mail along with your order details

  2. Our team will check with our records, once accepted we will initiate a pick-up from the address of delivery. Our team may contact you to fix a date and time of your convenience for the pick-up.

  3. Once the pick-up is initiated at our end, you will receive a return label on your e-mail. We request you to securely pack the incorrect/damaged product in the original packaging, take a printout of the return label and stick it on the return parcel.

  4. Once the product is received at our end in same the condition as indicated in your photographs, we will ship the correct/undamaged product to you within 3 business days. Kindly note the returns will not be initiated for products receive in used or damaged condition beyond what was shared in your photographs.

  5. If the product you wish in exchange is out stock, you will receive a 100% refund. Refunds will be initiated within 7 days of receipt of the item to be exchanged.

PAYMENT METHODS

Customers from India can use any of the following payment modes:

  • via PayU using any Credit/Debit Cards

  • via RazorPay using Credit/Debit Cards, Netbanking, UPI or Wallets

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For customer outside India:

  • Please select Offline payment at checkout. You will receive an e-mail with a payment link via PayPal within 24 hours of placing the order. Kindly note that you need not have a PayPal account to make this payment. Payments can be made through any credit card.​

INQUIRIES FOR
BULK ORDERS & CORPORATE GIFTS
LISTING YOUR PRODUCTS WITH US

  • RETAILERS: If your are a Retailer and would like to partner with us for selling our products, please fill in the contact form with all your contact details and a short description about your organisation. We will get in touch with you.

  • BULK ORDERS & CORPORATE GIFTING: If you wish to place one time bulk order for Corporate gifting or for an event, please fill in the contact form with all your contact details and products you like to bulk purchase along with quantities. We will send you a quotation with bulk order discounts. We can also provide GIFT VOUCHERS as gifts for individuals and companies, these vouchers can be redeemed on our website.

  • LIST WITH US: If you are a social enterprise and would like to list the products made by your communities on our website. Please fill in the CONTACT FORM with contact and details of your organization and we will get in touch with you.

Shipping
Returns
Payments
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